Terms & Conditions
Details of the terms and conditions of the use of the Trad Music Trust website.
Website Disclaimer
The information is provided by Trad Music Trust and while we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Trad Music Trust. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Trad Music Trust takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Box Office Policies, Terms & Conditions
These terms and conditions apply to any booking made through the Box Office via over the counter bookings, telephone bookings and online bookings.
Tickets & Pricing
It is your responsibility to check your tickets; mistakes or errors cannot always be rectified.
Refunds will not be made on tickets.
Our booking fee (£1.50) is included in all stated ticket prices. The booking fee is non-refundable.
Concessions apply to people aged under 25 or over 65. Only one concession is available per ticket and may not be used in conjunction with other offers, discounts or promotions. No retrospective concessions are available.
Babes in arms and children under 2 will be admitted free of charge only if they share a seat with you. Excluding events at Newton Stewart Cinema, children under 12 will be admitted free of charge however they must be accompanied by at least one paying adult. Each child must be issued with a Child (Under 12) ticket from the Box Office.
Occasionally the Trad Music Trust may run offers/discounts. These cannot be used in conjunction with any other offer/discount. Pre-purchased tickets will not be refunded retrospectively.
Any tickets won in competitions or promotions cannot be put up for re-sale or exchanged for another day or performance. Tickets if found to break this rule will be cancelled immediately.
Venues & Access
If you require extra assistance or a table with wheelchair accessibility please let us know in advance, especially during busy performances.
Trad Music Trust reserves the right to refuse admission.
No responsibility may be accepted for personal property.
Recording inside the venue by members of the audience is not permitted. Trad Music Trust reserves the right for themselves or third parties to carry out general filming and recording in and around the venue.
You are not permitted to bring your own food and/or drink into the venue to consume on the premises apart from in the Scottish Highland Dancing Competition arena.
Cancellations
In the event of a cancellation of a performance or event, Trad Music Trust shall have no further liability other than the face value of the show ticket. The booking fee is non-refundable.
Tickets are sold subject to the Trad Music Trust's right to alter the performance schedule or line-up should circumstances beyond our control make this unavoidable, without being obliged to refund monies or exchange tickets.
In the event of a change or cancellation to the performance schedule, ticket holders will be notified via the contact details left by the purchaser with Trad Music Trust.
Trad Music Trust is not liable for any changes or inaccuracies in these details which may prevent the ticket holder being contacted. In the case of a group booking, the organiser who purchased the tickets is deemed responsible for communicating any changes to the group.